GDPR Compliance

Last updated: August 26, 2026

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), individuals in the European Economic Area have certain rights regarding their personal data. While crater-ocelot operates in Canada, we respect and honor these rights for all our users.

Right to Access

You have the right to request access to the personal data we hold about you. We will provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.

Right to Rectification

If you believe that any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.

Right to Erasure

You have the right to request that we delete your personal data under certain circumstances, including:

• The data is no longer necessary for the purposes for which it was collected
• You withdraw your consent and there is no other legal basis for processing
• You object to the processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal data under certain circumstances, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data where we are relying on legitimate interest as the legal basis for processing.

Right to Withdraw Consent

Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary to fulfill our contractual obligations to you
• Legal obligation: When we are required to process data to comply with legal requirements
• Legitimate interests: When processing is necessary for our legitimate business interests

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Booking and service delivery: Duration of service plus 2 years for record-keeping
• Marketing communications: Until consent is withdrawn
• Legal compliance: As required by applicable laws

International Data Transfers

Your personal data is primarily processed and stored in Canada. If we transfer data outside Canada, we ensure appropriate safeguards are in place to protect your information.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and regular security assessments.

Exercising Your Rights

To exercise any of your data protection rights, please contact us at info@crater-ocelot.com. We will respond to your request within 30 days.

Right to Lodge a Complaint

If you believe that our processing of your personal data violates data protection laws, you have the right to lodge a complaint with your local data protection authority.

Contact Our Data Protection Officer

For questions or concerns about how we handle your personal data, please contact our data protection team at info@crater-ocelot.com