Questions about an experience? Want to discuss custom routes? We're here to help.
info@crater-ocelot.com
1247 Granville Street
Vancouver, British Columbia
V6Z 1M4
Canada
Monday - Friday: 9:00 AM - 6:00 PM PST
Saturday: 10:00 AM - 4:00 PM PST
Sunday: Closed
We typically respond to all inquiries within 24 hours during business days.
Visit our experiences page, select your preferred tour, and complete the booking form. We'll confirm availability and send detailed preparation information within 24 hours.
All tours include guide services, necessary permits, and group equipment. Specific inclusions vary by experience and are detailed on each tour page.
Cancellations made 14 days or more before departure receive a full refund. Within 14 days, we offer credit toward a future experience.
Yes. Contact us directly to discuss custom routes and private group arrangements. Pricing varies based on group size and itinerary.